Novo Sol Hotel - Rede Soberano Porto Seguro, Porto Seguro

I found the hotel's location to be great, with easy access to the beach and various nearby restaurants. The rooms were not as clean as I would have expected, and it took a long time for the staff to address a complaint I had. Despite these issues, the service was friendly overall.

I had a mixed experience at this hotel. The rooms were not clean and it took the staff forever to resolve a complaint. On the positive side, the staff were friendly enough, and there was a convenient newspaper service available.

My stay at the hotel was a mix of positives and negatives. Despite the rooms not being clean initially and the staff taking a while to address a complaint, I found the location convenient and the staff friendly enough. The dining experience offered Mediterranean food but had room for improvement. The facilities were somewhat lacking, but the affordability was a key highlight.

My stay at the hotel was a mix of positives and negatives. The location was convenient, but the cleanliness of the rooms was an issue. The staff were fairly friendly, and I appreciated the bonus newspaper service. However, improvements are needed in resolving complaints promptly and ensuring room cleanliness.

I had a bit of a rough start with the rooms since it took the staff forever to resolve a complaint, and they were not as clean as expected. The service was friendly enough, and I appreciated the newspaper service. The location was convenient for my needs, and the dining experience, especially the delicious salads, was a highlight. The facilities met my expectations but nothing exceptional.